Look Who Walked Away with Customer Satisfaction Awards!
Congratulations To Rinker’s Boat World, SUPRA, Moomba, Sylvan Pontoons and StarCraft Deck Boats In Clinching The Prestigious 2023 CSI Award—Achieved From Happy Customers.
In a significant testament to its unyielding commitment to quality and customer satisfaction—Rinker's Boat World, Sylvan Pontoons, SUPRA, MOOMBA and StarCraft Deck Boats have once again been honored with the coveted Customer Satisfaction Index (CSI) Award for 2023 by the National Marine Manufacturers Association (NMMA). This year’s accolade marks an unparalleled achievement for all as they continue to build on their impressive streak of recognitions, further reinforcing their status as a leaders in the marine industry and in their class.
The NMMA CSI Award, a hallmark of industry excellence, is presented annually to boat and engine manufacturers who consistently achieve high ratings from their customers across various parameters including product quality, dealership service, and overall customer satisfaction. This recognition is based on comprehensive surveys conducted among customers who have purchased a new boat or engine in the past year, underscoring the award’s significance as a direct reflection of consumer trust and satisfaction.
Rinker's Boat World walked away with 3 awards during the NMMA Dealer week. We receive '100% Score Customer Satisfaction Index (CSI)', nominated 'Dealer Of The Year' and 'Break Out Dealer Of The Year for SUPRA/MOOMBA.
SUPRA and MOOMBA boats BOTH celebrated their 19th consecutive CSI honor which reaffirms their position as top wakeboat, wakesurf boat (brand). Check out our SUPRA BOATS INVENTORY Check out our MOOMBA BOATS INVENTORY
Such consistent recognition over the years is a clear indicator of SUPRA Boats’ dedication to excellence and its unwavering focus on delivering an exceptional boating experience to its customers. Chris Crysdale, VP of Sales, Marketing, and Customer Service at SUPRA Boats, expressed his pride in the company’s achievements, stating, “Receiving the NMMA CSI Award for the 19th consecutive year is a remarkable honor that reflects our continuous effort to exceed the expectations of our customers. At SUPRA Boats, we are committed to innovation, quality, and customer service, and this award is a testament to our team’s dedication to maintaining the highest standards in everything we do.” As SUPRA Boats looks to the future, it remains dedicated to pushing the boundaries of innovation and customer service, striving to set new benchmarks in the boating industry. This latest CSI Award serves as a beacon of SUPRA Boats’ enduring legacy and its promise to deliver unparalleled boating adventures.
Securing the CSI Award demonstrates MOOMBA Boats' continuous dedication to quality and innovation, paired with a focus on making watersports and boating a no Worries Experience. MOOMBA Boats has been at the forefront of their segment in the boating industry, offering high-performance boats that embody the spirit of fun and versatility without compromising quality or performance. A spokesperson for MOOMBA Boats stated,"We are thrilled to be recognized with the NMMA CSI Award, which stands as a testiment to our team's hard work, dedication and unwavering commitment to our customers.
"We are thrilled once again to announce that Smoker Craft, Inc. has qualified for the coveted NMMA CSI award for Sylvan Pontoons and StarCraft Deck Boats. Qualifying for the award in each brand is a true testament to the hard work and dedication of our dealer network." Peter Barrett Executive SVP of Smoker Craft, Inc. Check out our Sylvan Pontoon Boats Inventory Check out our StarCraft Deck Boats Inventory
Stop by Rinker's Boat World—2 locations to choose from Houston or right on Lake Conroe in Montgomery, Texas—and see what is making our customers so happy!